Terms & Conditions

Feverbox provides access to this website, and sells products to you, subject to the conditions set out on this page. Please read these conditions carefully before using the Feverbox website.

1. Use of the Feverbox website
   1. Your Account: You are responsible for the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept securely and confidentially, and you should log off the Feverbox website when you have finished using it.
   2. Access to Feverbox and its products and services: Feverbox reserves the right to stop access to the Feverbox website, remove your account, remove or edit content, or cancel orders. If an order is cancelled by Feverbox it will be without charge to you.
   3. Privacy: Please refer to our privacy policy to understand what data we gather and for what purposes.
   4. Reviews, Comments and other Content: You may post reviews or comments ("content") on our website as long as the content is not obscene, abusive, threatening, illegal, and does not infringe intellectual property rights, defame or invade privacy. You may not use a false email address, or impersonate a person or entity. Feverbox reserves the right to remove or edit content. If you do post content, either on our website or by other communications, you grant Feverbox a non-exclusive, royalty free, perpetual right to use, modify and publish the content in any media, internationally. You grant Feverbox the right to use the name submitted with that content, if Feverbox chooses to do so.
   5. Your conduct: You may use the "Tell a Friend" feature to inform potentially interested individuals of products available on our website. However, you must not use this feature in such as way as to cause annoyance, inconvenience or anxiety. Nor may you use the website in such a way that causes, or may cause, the website service to be interrupted or damaged in any way.
   6. Feverbox Copyright: All content included on this website such as text, graphics and logos is the property of Feverbox or its suppliers, or has been licensed for use by Feverbox, and is protected by international copyright legislation. You may not lift any content from the website without explicit permission from Feverbox or the copyright holder. All third party trademarks are hereby acknowledged.
   
   
2. Sale of Products
   1. Our Contract with You: When you make a purchase from us via the Feverbox website, you will be deemed to have offered to Feverbox to purchase a product. Your offer is accepted by Feverbox when we send you an email confirming that your product has been dispatched.
   2. Returns: Please refer to our Returns Policy on our page about Returns, which applies to products purchased from us. Instructions for returns will also be included in the parcel dispatched to you.
   3. Cancelling an Order: You can cancel your order at any time prior to dispatch. To request cancellation of your order please email orders@feverbox.co.uk. Any monies paid for your order will be refunded in full.
   4. Availability of Products: We try to be as specific as possible about the availability of products. However, the dispatch times provided on our Delivery page and in any communications, are not guaranteed dispatch times. As we process your order we will keep you informed about its progress and, if an item is delayed, you can request we cancel your order and, provided the order has not been dispatched, we will issue a full refund of any monies paid. If for any reason an item you have ordered becomes unavailable, we will inform you by email and issue a full refund of any monies paid.
   5. Information about Products: While Feverbox makes all reasonable efforts to ensure the accuracy of the descriptions and images of products, Feverbox makes no warranties or representations as to the accuracy of such information. The content provided on the Feverbox website or via other communications is for guidance only. In particular, it does not constitute medical advice. Please consult a doctor if in any doubt of the suitability of a product.
   6. Products and Prices: Feverbox reserves the right to change the products and prices of products, without notice. Very occasionally, an item on our website may be mispriced. Prices are checked as part of the dispatch process. If we find that the incorrect price was higher than it should have been we will charge you the lower price and, if monies have been paid to you, we will refund the difference. If we find the price was lower than it should have been we will, at our discretion, send the item to you at no extra charge, or cancel the order and contact you for instructions.
   
   
3. General Terms and Conditions
   1. Children: Some of the products Feverbox sells are not intended for purchase by people under 18 years of age. If you are under 18 years of age you may not use the Feverbox website, or purchase products from us. We use ICRA labels on our website to help protect minors from unsuitable content.
   2. Defamation and Infringement of Copyright: If you believe that this website contains defamatory content or infringes intellectual property rights, please notify us immediately using our contact details. We will make every endeavour to remove the content as soon as possible.
   3. Alterations to our Website and Policies: Feverbox reserves the right to change the website, policies and terms and conditions without notice.
   
   

By use of this website you signify that you agree to be bound by these terms and conditions.

Further information

If you have any queries about our policies and terms and conditions, or Feverbox in general, please contact us. Refer to our contact details.