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Last updated 18/07/05.
For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner. Our registration number is: Z9110926.
Feverbox may gather information about you. We use the details gathered to handle your order, deliver products and services, process payments, communicate with you about orders, products and services, and to keep our records up to date. We also gather information to improve our website and the products and services we offer.
We do not send random marketing emails to personal email addresses (spam), nor will we ever sell your details.
What Information do we Gather?
The types of information we gather are:
- From Web Forms: When you set up an account with us you provide details of your name, postal address, telephone number, and email address. We keep details of any items you order with your account details. You can view (and edit) most of this data by visiting the "My Account" feature on our website.
- From Cookies: In common with many other websites, we may receive and store information via your web browser using cookies. Cookies are small files passed to your browser.
- From Web Pages: When you request pages from our website, we automatically log details of the IP address and the corresponding domain name of the client. The address of the page where the client came from (the referrer) and the software used to access the page (the agent) are also logged. When you are logged into your account we also log your userid. We use this data to look at usage of our website.
Information we do not Gather
We DO NOT gather credit or debit card details if you elect to pay by credit or debit card online. All card transactions are handled via either:
- SecureHosting and Lloyds TSB Cardnet - they use state-of-the-art security tools and techniques to ensure that your data is secure and protected. Further information is available on the SecureHosting Website.
- PayPal - due to the relaxation of PayPal terms and conditions regarding use of their service for purchasing sex toys, we are pleased to be able to offer payment by PayPal. Either pay using your PayPal account balance or use a credit/debit card. You don't even need a PayPal account.
If you prefer not to use a credit or debit card you can also pay by cheque, postal order or bankers draft - please see our Payment Options page for further information.
If you have any queries about an order you placed with Feverbox by credit card, including payment status and refunds or chargebacks, please contact Feverbox using the details provided on our contacts page.
Do We Share Information?
We do not sell information to others. However, we may share information when release is appropriate to comply with law or to apply our Terms and Conditions. This may include exchanging information for fraud prevention, credit checking or debt recovery.
Discretion
All products are sent discreetly in a nondescript package with absolutely no indication as to the contents. See Delivery for more information on our delivery policy.
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